Is your Zoom camera not working? We know it’s quite frustrating and this is why we have written this guide to help you fix the Zoom camera not working problem.
In the era of the Covid-19 pandemic, where most of the globe is on lockdown, offices, schools and colleges are shut, work and education were disrupted. Technology Stood as the backbone of business and education in this situation and supported us to avert a crash fall.
In the lockdown, classes and office meetings could only be conducted conveniently from home because of telecommunication software like “ZOOM communications” “Google Meet” “Microsoft Teams” “Cisco WebEx”.
Because of Pandemic, the Zoom app become quite popular all around the world and there are millions of people around the world using it. But, sometimes for non-technical people, technology becomes a burden and a bit difficult to understand.
One such problem is that the camera or video stops working suddenly in Zoom Meetings. Moreover, this not only causes difficulties for other peers to see us but also disrupts the feeling of face-to-face discussion.
This article will focus on how to fix the Zoom camera not working problem that will give you some relief in your ongoing meetings.
But, before that, it is better to check out the various reasons due to which Zoom camera not working issue arises.
Reasons Why Zoom Camera Not Working
Zoom camera, not working problem can arise due to various causes. Some of the causes for the Zoom camera not working are mentioned as follows which might help you to solve the problem even before moving to work for solutions.
- Webcam might not be connected properly or is disconnected.
- The camera is not recognized/supported by Windows.
- Might be webcam is disabled in device settings.
- Chances that webcam might be in use in some other application.
- Permission not provided to the web camera.
- Web camera might not be selected in zoom.
- Old or corrupted driver.
- Webcam might be damaged.
If you think everything is alright and still Zoom video is causing the problem, it is advisable to check out the solutions to fix Zoom video not working.
How to Fix Zoom Camera Not Working Issue?
Here are some easy and simple fixes to the problem of the Zoom camera not working. Check these by one and hope it will help you to resolve the problem quickly.
1. Restart your Computer
Sometimes minor task resolves significant issues. Giving a restart to your computer might resolve your issue because. Rebooting or restarting your PC will end the running processes that might be causing the problem with Zoom Camera.
It is better to start troubleshooting the Zoom camera not working issue by restarting the computer.
2. Kill Apps that are Using Webcam
Check whether any other application is using the webcam or not. Close all other apps such as camera app, skype, Microsoft Team, Google Meet, or any other application which uses web camera for functioning. Doing this will probably help you to fix the Zoom camera not working problem.
3. Select Webcam in Zoom App
Select your webcam in zoom while joining a zoom meeting uncheck the following items on the pop-up menu:
- “Turn off my video”
- “Do not connect to audio”
Doing this will enable Zoom to automatically join the meeting with your video on. If you forgot to do so while starting a Zoom meeting, you can enable the webcam in another way. Check on how to select webcam in Zoom meeting by following the below steps:
- Assuming you are already in a Zoom meeting, click on Start Video on the left-hand bottom corner of the screen.
- A drop-down menu will appear, choose the in-built webcam under Select a Camera section.
Selecting the webcam manually this way will hopefully fix the Zoom camera not working issue. Do check and if still, the problem persists, check out other solutions below.
4. Check Webcam Settings on your PC
Often essential permissions, like camera or microphone access permissions are denied or not allowed, which blocks the usage of a webcam in your computer.
To resolve this issue, you can check the app permissions in the settings. Check that all the essential permissions are allowed/granted to the Zoom app or the web browser.
While using Zoom on a web browser, make sure that you press “Allow” when permission for camera and mic appears.
If you are unsure about how to do it on your PC or Mac, follow the steps below to check how to give webcam permissions to the Zoom app on PC or Mac.
On Windows PC
Check how to give webcam permissions to the Zoom app on Windows by following the below steps:
- Type Webcam in Task Bar Menu search bar. From here, click on Choose which apps can access your camera option from the list of results.
- Once you click on the above option, the Settings app will open on your PC. From the left pane, click on the Camera option.
- On the right-hand side of the Settings menu, scroll down and Toggle the ON button under Allow desktop apps to access your camera.
Doing this will allow all the apps to have access to your PC’s webcam that is not directly downloaded from the Microsoft Store including the Zoom app.
On Mac
Check how to give webcam permissions to the Zoom app on macOS computers using the below steps:
- Open System Preferences by clicking on the Settings icon on the Dock.
- Once it is opened, you need to click on Security & Privacy section.
- From here, you need to select Privacy Tab from the top menu.
- Make sure the tick mark in front of Zoom.us is clicked by selecting the Camera option on the left pane of the screen,
That is it, this is how you can give access to your Mac’s webcam to the Zoom app. Hopefully, this will help in fixing the Zoom camera not working issue, if not, there are a few other possible solutions. Keep on reading to choose those too.
5. Use Zoom Troubleshooting Option
Do you know there’s a built-in troubleshooting option in the Zoom app that you can use to resolve basic issues? Let’s check how you can do so by following the below steps:
- Click on the initial of your name on the Zoom app. You will find it on the top right-hand corner of the Zoom screen.
- A drop-down menu will appear, click on the Settings to proceed further.
- Once you click on Settings, click on Camera option from the left pane of the screen.
- On the right pane of the screen, scroll down a little and click on the option stating “Did not see any video troubleshooting”.
Doing so will allow the Zoom app to find the possible causes. Follow all the on-screen instructions and restart the system to check Zoom camera not working issue is resolved or not.
6. Reinstall Zoom App
If all of the above resolutions fail in resolving the issue, we suggest you remove the app and install it again. Doing so might help you to resolve the Zoom camera not working issue.
Once you remove the Zoom app from your computer or mobile, follow this link to download the Zoom app once again. After downloading it, install it on your computer and hopefully, it will resolve the problem.
Signing Off…
We hope that all the procedures mentioned in the article helped you to resolve the Zoom camera not working. No doubt Zoom being one of the most popular telecommunication software over the internet makes life easy going.
Zoom communications work hard for their platform and try to make it more secure as well as more convenient to use. Thus, Zoom played an extremely important role to keep the education of children along with the official works of adults on track.
If you are still confused in following any of the resolutions above on how to fix the Zoom camera not working issue, do let us in the comments section below. We will try to resolve it as soon as possible.