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Business Phone Systems: The Future of Business Communication

 October 2, 2021

By  BC Editorial Team

Starting a business can be a great way to earn a living, however, it is essential to be armed with the best digital marketing tools to ease the workload. Whether you’re looking to incorporate communications, artificial intelligence (AI), voice over internet protocol (VoIP) or even customer analytics, choosing the right tool for your company is imperative.

The price and features of small business digital marketing vary amongst companies, as do the features included in the system differ based on who provides the tools. According to recent research as per The Really Useful Information Company (TRUiC), the following mobile phone systems are some of the top 5 contenders when the need should arise to compare business phone providers for ideal start-up digital marketing tools.

RingCentral cloud-based unified communications as a service (UCaaS)

RingCentral appears to have perfected their platform by acquiring several other technology companies that specialize in end-to-end encryption, leading cloud-based collaboration software, and Artificial Intelligence (for voice, business messaging, team collaboration tools, video conferencing, online meetings, etc.). By using this phone system, start-ups have the possibility to take their digital marketing to the next level.

RingCentral may be used on any phone, computer, or mobile device with clear call quality and there is no limitation on the duration of teleconference calls. Some of their basic specialties are communication features in calls, messaging and conference calls, team collaboration tools, seamless connectivity and integration tools.

While ranging between $19.99 and $59.99 per user per month, RingCentral offers many exceptional features for start-up digital marketing.However, it may be necessary to note that many users have reported characteristics that may display an unhelpful billing department and underpricing for features included.

Nextiva single virtual PBX phone system

Nextiva appears to be primarily a communication cloud-based marketing tool that offers VoIP, AI and automation tools. Nextiva boasts several advantages for startups, like making calls without Internet access through your smartphone’s regular data plan and integrating with office desk phones and all your internet-enabled computers and mobile devices.

Though the set-up process seems to be lengthy and the website navigation has been described as complex, the system seems to be a single-platform communications mobile app with business and customer analytics, fantastic Nextiva customer services, as well as consistent uptime, so you’re always in touch.

With the essential package starting at $32.00 per user per month and the enterprise package ranging at $44.95 per user per month, Nextiva seems to offer t discounted rates on any package when you sign up for a 36-month agreement.

eVoice cloud-based PBX phone system

You might forget you’re communicating through the cloud with eVoice’s cloud-based phone system, which uses PBX technology. eVoice offers a live receptionist service that may take your calls, schedule appointments, process payments, and do several other administrative tasks to help you manage your business better.

Aside from their affordable pricing ranging between only $10.00 and $14.00, eVoice offers a 30-day free trial which includes free professionally recorded greetings, so you can get a clear picture of what product you may soon be paying for.

eVoice appears to offer a variety of services such as call forwarding, voice mail and even a virtual answering service. However, it has been indicated that eVoice may have a poor cancellation policy, that may require you to enter a credit card to start your free trial. Users also may have indicated that existing numbers can’t be ported onto or away from eVoice and they do not offer unlimited minutes plans for calls to the US and Canada.

Talkroute small business phone system

Talkroute is one of the newest small business phone systems that offers loads of tools for start-up digital marketing to make small businesses look and feel like established corporations. Each Talkroute account necessitates a unique user ID and password to manage the various phone lines; you’ll also get a PIN that can be used to make automated calls from your existing number. These numbers can be anywhere from your cell phone to your business line.

Talkroute is well-rated for its customer support assistance, limitless US and Canada minutes, and great for startups requiring basic phone service with no hidden fees or unexpected add-ons. With all of the features that seem to be available, you may forward calls from your phone to your laptop, manage your call logs, provide automated menu selections (using your phone’s keypad), and even create menu prompts.

The only unfortunate condition is the short time frame of a 7 day free trial.Talkroute appears to offer many packages, pricing is between $19.00 per month and $99.00 per month.

Grasshopper separates business communication from personal communication

Grasshopper proposes a virtual phone, endless US and Canada minutes, no per-user charge, and a 30-day money-back guarantee for startups that have the possibility of contemplating affordable digital marketing tools that separate business and personal communication.

Being an entrepreneur means you’re busy all of the time. When you’re unavailable, you have the option to set up Grasshopper to instantly send the caller an auto-generated text message. This way, your potential customer may be very unlikely to transfer to your competitor.

Despite no recorded greeting feature and many reported billing issues, Grasshopper has many plans, which include the “Solo” plan of $24.00 per month, the “Partner” plan for $49.00 per month, and the “Small Business” plan of $89.00 per month.

Final Take

Although all 5 digital marketing tools seem to have unique and sound features, it is essential to consider that small businesses should select which digital marketing tool best suits their business style. In the context of a business requiring extensive communication tools, it may be wise to prefer a service that is suitable to that requirement; however, within other businesses, they may demand systems specialized in different fields such as end-to-end encryption.

BC Editorial Team


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