One of three group homes in Oakland operated by Refuge...

By Noah Berger for The Bay Citizen

One of several facilities operated by the R.E.F.U.G.E group home agency is pictured on Tuesday, March 15, 2011, in Oakland...

By Noah Berger for The Bay Citizen

Theresa Coleman of San Francisco has taken responsibility for a niece’s four young children, one of whom is an infant...

By Adithya Sambamurthy/The Bay Citizen

Tina Bryant, foreground, handling a call at the 311 customer service center...

By James Irwin for The Bay Citizen

Parolees Sean Romphruk, 17, and Tommy Hang, 18, stand in the back of council chambers during the meeting...

By Shoshana Walter/The Bay Citizen